Michelle Radke (She/Her)

At Gainwell Technologies, Michelle leads high-performing Customer Experience (CX) pursuit and project management teams, driving and implementing strategies that transform and elevate the customer journey. With a global track record of successfully delivering large-scale, complex implementations across diverse industries, she brings leadership to initiatives that demand vision, precision, and results.

PMP certified and rooted in Lean Six Sigma methodologies, Michelle champions operational excellence, continuous improvement, and outcome-driven innovation. From orchestrating enterprise-wide transitions to aligning cross-functional teams and executive stakeholders, she is committed to building intelligent, sustainable solutions that deliver measurable value - for both our clients and the communities we serve.