Lacey Ihm

Lacey Ihm is a seasoned professional with extensive experience in continuous improvement and quality assurance management. Currently serving as QA Supervisor/Document Associate III at Belcan since May 2023, Lacey previously held the role of Continuous Improvement Manager at GCAM, Inc. from March 2015 to present, where responsibilities included managing change control procedures, collaborating across departments, and overseeing software implementation projects. Lacey's prior experience includes a position as Continuous Improvement Manager at Grifols and roles in customer service supervision and conference management. With a strong educational foundation from the University of Idaho, Lacey demonstrates expertise in process evaluation, training coordination, and operational compliance across various organizations.