Michael Kennedy

Senior Consumer Service Manager

Michael Kennedy is an experienced professional with a robust background in engineering and management, currently serving as the Senior Consumer Service Manager at GE Appliances since January 2016, focusing on appliance service and repair across South Texas. Prior to this role, Michael held various leadership positions at GE Oil & Gas, including Manager of Drilling Technology and Manager of Drilling Controls NPI, leading teams in new product development and subsea drilling controls. Michael's extensive experience at GE Energy includes roles such as Lean Six Sigma Quality Master Black Belt and Manager of Steam Turbine Controls Engineering, where significant contributions to process improvement and engineering initiatives were made. Michael began a career in the US Army as a Communications Officer and holds a Bachelor's degree in Electrical Engineering from the United States Military Academy at West Point and a Master's degree in Business Management from the Indiana University Kelley School of Business.

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