Joakim Skalberg is a customer experience expert whose focus is on enabling companies to deliver world-class customer experiences. They have held various roles, including System Designer at Cutthewire AB and Owner of No Error Computer Consulting, where they sold hardware solutions and provided consulting services. Joakim worked as a Senior Presales Consultant at Siemens Enterprise Communications and currently serves as a Senior Principal Solution Consultant at Genesys. Joakim earned a degree in System Engineering from Dalarna University and completed their Gymnasie Ekonom in Economics at Dommarhagsskolan.
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