Terina Doherty

Senior Customer Success Manager

Terina Doherty is an experienced professional specializing in customer success and technology solutions, currently serving as a Senior Customer Success Manager at Genesys since May 2023, focusing on contact center transformation. Prior to this role, Terina worked at Alation as a Solution Engineer and Senior Customer Success Manager, where responsibilities included building success plans for data programs. At Domo, Inc., Terina ensured the success of data and analytics programs for strategic accounts, while at Gartner, Terina collaborated with CIOs on key IT initiatives, including CRM selection. Earlier experience includes an Account Manager role at Rockend, providing technology guidance to the real estate sector, and a Senior Director position at Oracle, managing relationships with industry analysts and participating in the Oracle Asia Pacific Top Talent program. Terina's career began at IDC Asia Pacific as a Regional Sales Manager, managing consulting projects and a significant sales budget in the IT sector.

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