Cristian Ospina

Customer Success Director - Americas
at Germanedge

Cristian Ospina is a skilled professional currently serving as the Customer Success Director for the Americas at Germanedge, where responsibilities include leading a high-performing team, establishing best practices, and enhancing customer relationships. Previous experience includes positions as a Solutions Engineer at DATAMYTE, where Cristian advocated for operational excellence in manufacturing through data solutions; a Customer Success Engineer at Lakeside Software, collaborating with Fortune 500 clients to improve the Digital Employee Experience; and a Client Support Specialist at QDA SOLUTIONS, implementing customer support strategies. Additional roles span technical support positions at Dickinson Wright PLLC, SolvIT, Inc., and Hewlett-Packard, contributing to a robust foundation in technical solutions and customer service. Cristian Ospina holds an Associate's degree in Business Administration and Management from Oakland Community College, is pursuing a Cyber Security Certificate, and is a Microsoft Certified Solutions Expert.

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