Siri Osthed, MBA has a diverse and extensive work experience spanning over several companies and roles. Siri is currently employed at Weave as the VP of New Customer Experience, where they began in March 2022. Prior to this, they served as the Sr. Director of New Customer Experience at Weave from March 2021 to March 2022.
Before joining Weave, Siri held various positions at Thumbtack. Siri started as the Head of Global Product Operations in April 2017 and remained in that role until May 2018. During their tenure, they transformed the cross-functional product and experiment launch process and designed a centralized product feedback process.
Siri also served as the Head of Pro Services at Thumbtack from February 2017 to July 2018, where they developed and operationalized the company's outbound capability for the Instant Match quote sheet pricing process. Additionally, they established cross-functional product feedback processes and launched the Intercom Chat pilot program.
Prior to Thumbtack, Siri was the Owner and Managing Partner of North Meridian Capital, Inc., a management consulting company. There, they helped companies design solutions to drive value and achieve strategic objectives through aligning people, processes, products, organization, and technology. Siri also mentored and coached startups and SMB companies.
Earlier in their career, Siri worked at Accenture as a Manager of Change Management for CRM from 2000 to 2004 and as a Senior Consultant from 1998 to 2000. Siri was responsible for leading change management initiatives for CRM implementations.
Siri's experience also includes working at Arthur Andersen Business Consulting as a Senior Consultant in Change Management for CRM from 1996 to 1998. Siri had various responsibilities, such as organizational readiness and impact analysis, change management and communication, training development, and project management.
In 1996, Siri held the role of VP of Strategy at PowerTest, a Silicon Valley high-tech startup. Siri played a key role in building the company by securing funding, defining services and offerings, creating a go-to-market strategy, establishing key partnerships, and hiring and training employees.
At Viewpoint DataLabs, Siri worked as a Key Account Manager from 1994 to 1996. Siri successfully led a rebranding campaign for the company, including updating marketing and sales collateral.
Siri began their career at WordPerfect Corporation as an International Marketing Coordinator from 1993 to 1994. Their responsibilities included preparing marketing and advertising strategies, implementing campaigns, and analyzing sales data for the WP Presentation Suite.
Overall, Siri Osthed, MBA brings a wealth of experience in customer experience, product operations, management consulting, change management, and strategy development to their current role at Weave.
Siri Osthed, MBA, completed their Bachelor's degree in Communications (focus: Advertising) and Business Management from Brigham Young University between 1989 and 1993. In 1999, they pursued executive education in Advanced Organizational Strategy and Design from the University of Oxford. Later, from 2011 to 2013, they earned an Executive MBA from the University of Utah - David Eccles School of Business.
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