MS

Marwan Salama

2nd Line Support Manager

Marwan Salama is an experienced IT professional currently serving as a 2nd Line Support Manager at Giant Tiger since May 2018, responsible for managing IT service management and leading the technical support team to achieve operational excellence. Prior to this role, Marwan held various positions at Nova Networks including Team Lead, Account Lead, and Service Desk Analyst, where responsibilities involved managing call volume and providing technical support. Additional experience includes serving as a Service Advisor at Canadian Tire, Chief Executive Officer at Al Nasir Al Akeed, Office Admin/Sys Admin at VDI/LOL Business International, and Computer Technician at TransWorld. Marwan holds an Associate’s Degree in Computer Systems Networking from Herzing College and a Bachelor’s Degree in Computer Science from Garyounis University.

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