Asif Michal is a Senior Manager and Product Owner at GSK, focusing on Workday Service and Access Management, with a career spanning 18 years in IT, including roles at Atos, Capgemini, and Mphasis. They have a strong background in service delivery, crisis management, and operational excellence, leading teams to improve service performance and customer satisfaction. Previously, Asif held various leadership positions, including Service Delivery Manager and Global Operations Lead, where they demonstrated their expertise in managing SLAs and customer relationships while driving continuous improvement initiatives. They graduated from Symbiosis Institute of Business Management in 2011.
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