Glia (formerly SaleMove) enables companies to deliver an in-person customer experience online. With a single line of code, companies can identify and engage their highest-value web visitors through video, voice, chat, and CoBrowsing to increase online conversions and improve customer support.

Glia

<div class="content-intro"><h4>About Glia</h4>
Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen. </div>The Role: As the Director of Brand / Creative Director at Glia, you will lead the charge in developing and scaling a powerful, consistent, and globally resonant brand. You’ll be based in Estonia and lead a team of designers, visual storytellers, and creative producers while collaborating closely with our US-based content marketing and revenue marketing teams. This is a strategic, operational, and managerial leadership role with high visibility across the company.
The Ideal Candidate:
<ul>
<li>Has a strong creative vision paired with a practical execution mindset</li>
<li>Is both a strategic thinker and hands-on leader with experience guiding brand evolution</li>
<li>Is innovative and a leader in using generative AI to optimize creative and campaigns</li>
<li>Loves building and leading teams, and is energized by mentoring emerging creative talent</li>
<li>Understands how to balance creative excellence with business outcomes</li>
<li>Thrives in a fast-paced, iterative B2B SaaS environment</li>
<li>Can translate complex ideas into simple, compelling visual narratives</li>
<li>Builds bridges across teams and geographies to align brand vision globally </li>
</ul>
<h4>Responsibilities:</h4>
<ul>
<li>Drive Glia’s brand and marketing design vision, ensuring our visual identity continues to evolve in a way that reflects our leadership in the contact center AI space</li>
<li>Develop design strategies informed by market trends, customer feedback, and business goals</li>
<li>Build strong cross-functional partnerships with executive team, engineering, content, product marketing, growth marketing, and sales</li>
<li>Analyze competitors and industry design trends to keep Glia’s brand fresh, distinctive, and relevant</li>
<li>Evaluate the effectiveness of design initiatives and conduct A/B testing to optimize performance</li>
<li>Align design output with measurable business objectives and KPIs</li>
<li>Streamline processes, identify automation and AI opportunities, and assess training needs</li>
<li>Identify and implement frameworks to ensure design operational efficiency and quality</li>
<li>Manage tools and infrastructure (design systems, asset libraries, documentation platforms) to ensure scalability</li>
<li>Guide, direct, and empower a marketing design team while inspiring a common design vision and creating an internal design culture</li>
<li>Attract, grow, and retain top creative talent</li>
<li>Put design skills to work alongside the team on high-level, big ticket creative projects</li>
</ul>
What You’ll Bring:
<ul>
<li>7+ years of brand or creative leadership experience, ideally in a high-growth B2B SaaS or technology environment</li>
<li>Proven ability to lead and scale a high-performing design team</li>
<li>Expertise in visual storytelling, brand development, and marketing design strategy</li>
<li>Demonstrated success creating cross-functional alignment across global teams</li>
<li>Fluency in modern design tools (Figma, Adobe Creative Suite) and familiarity with motion and web design</li>
<li>Proficiency with Webflow</li>
<li>Expertise setting up AI tools and self-serve templates</li>
<li>Experience in SEO</li>
<li>Deep familiarity with project management platforms like Asana&nbsp;</li>
<li>Strong data-informed mindset; comfort using performance data to influence creative strategy</li>
<li>Fluency in English required (Estonian or another European language is a plus)</li>
<li>A growth mindset, natural curiosity, and a collaborative spirit</li>
</ul>
Benefits&nbsp;
<ul>
<li>Competitive salary and stock options</li>
<li>Professional development support&nbsp; (trainings, courses, conferences, books, etc)</li>
<li>Access to all the latest tools and equipment you’ll need&nbsp;</li>
<li>Sports compensation, reimbursement for therapy, counseling sessions</li>
<li>Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)</li>
<li>Diversity: 25 countries represented</li>
</ul><div class="content-conclusion">\*Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses&nbsp;@glia.com and <a class="ixLDZYcumcilIxbNpiyQOyFvIFrYTMHVaDIjItPI " href="mailto:darina.danchenko@gliatalent.com" target="\_self" data-test-app-aware-link="">@gliatalent.com</a>,&nbsp;mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our <a href="https://www.glia.com/eu-recruitment-privacy-notice">Recruitment Privacy Notice page</a> or contact our talent team via talent@glia.com
\*Want to know more about working at Glia?&nbsp; Check our <a href="https://www.glia.com/careers/faqs" target="\_blank">Glia's Career FAQs</a></div>

Org chart

Teams

Offices