✔️ Marco Citterio

Marco Citterio has a diverse range of work experience. ✔️ Marco started their career in 1992 as a Socio amministratore at Tip Tap, where they worked until 1997. In 1998, they became a Store Manager at Panem for a year. From 1999 to 2005, Marco served as a Socio amministratore at SADA. ✔️ Marco then transitioned to Gruppo Viesse, where they worked as the Responsabile Operativo Vending, managing the division's operational activities and introducing SW gestionale and providing employee training from 2005 to 2009. From 2009 to 2015, Marco worked at Serim - Take Your Time, specifically in the Special Projects Department, where they focused on studio e miglioramento dei processi lavorativi, introducing software gestionali, and providing training to the staff. In 2016, they joined E.C.Fo.P as a Professional Counselor, a role they held until 2019. From 2020 to the present, Marco works as a Collaboratore at Qube Consulting - The Human Factor. In 2021, they also took on the position of Formatore at CESVIP Lombardia. Currently, Marco is employed as a Scrum Master at Golee, a position they have held since 2023. Additionally, they have worked for Polis - Facilitazione Formazione e Counseling Organizzativo as a Professional Counselor from 2017 to 2019 and as a Trainer Aziendale since 2018. Overall, Marco's work experience includes roles in counseling, training, management, and consultancy across multiple industries.

Marco Citterio has a diverse educational background, primarily focused on facilitation, counseling, and agile project management. In 2019, they obtained a degree as a "Facilitatore LEGO® SERIOUS PLAY®" from The Association of Master Trainers in Frederiksberg, Denmark. During the same year, they also completed a program as a "Facilitatore di gruppi" at the Instituto Internacional de Facilitación y Cambio IIFACE in Milan. In 2018, Marco achieved the title of "Formatore" from AIF - Associazione Italiana Formatori in Milan. Additionally, they obtained the role of "Mediatore" from Mediare le Relazioni in Bassano del Grappa in the same year.

Prior to these achievements, Marco completed a program as a "Counselor Organizzativo" at the I.P.SO. Istituto di Psicologia Somato Relazionale in Milan, which they began in 2017 and finished in 2018. In 2016, Marco attended the Centro Esserci in Reggio Emilia where they completed a non-certified training program in "Comunicazione Empatica" (NVC). Their previous educational experiences include earning a degree in "Professional Counselor" from the I.P.SO. Istituto di Psicologia Somato Relazionale in Milan from 2014 to 2016, and attending the FE - Fabbrica dell'Esperienza in Milan for the 1st year of the Accademia Teatrale in 2015 and 2016.

In terms of additional certifications, Marco has been awarded the following: "ICAgile Certified Professional - Agile Coaching" and "ICP - ENT Enterprise Agile Coaching" from ICAgile in 2023 (exact month not provided), "PSM I - Professional Scrum Master I" and "PSPO I - Professional Scrum Product Owner I" from Scrum.org in November 2022, "Scrum Master Certified™" from SCRUMstudy - Accreditation Body for Scrum and Agile in April 2022, and the "Certificate in Facilitating and Design Workshop with the LEGO® SERIOUS PLAY® Method" from the Association of Master Trainers in September 2019.