Doug McDaniel

Doug McDaniel is a strategic technology leader currently building the Technical Account Management team at Gong, the world's leading Revenue AI platform. With proven expertise in business strategy, operations, and innovation across post-sales roles in high-growth SaaS companies, Doug focuses on driving revenue growth by implementing enterprise solutions and retaining high-value accounts. Previously, Doug held various roles, including Senior Manager of Technical Services at Pendo.io and Head of Customer Onboarding and Education at Engagio, where they successfully improved customer retention and optimized product adoption strategies. Doug's early career included sales positions at Young's Market Company and Procore Technologies, where they demonstrated exceptional sales performance and team leadership. Doug holds a B.S. in Business Administration with a focus on Marketing and Finance from Chapman University.