Ryann Howells

Lead Customer Success Account Manger

Ryann Howells (Chandler) is a seasoned customer success professional with extensive experience across multiple companies. Currently serving as the Lead Customer Success Account Manager at Gong, achievements include 112% GDR attainment across multiple quarters and being recognized as a Project Phoenix winner. Previous roles include Senior Customer Success Account Manager at HackerOne, where a 100% customer retention rate within the EMEA portfolio was maintained, and a tenure at Darktrace as Customer Success Manager & Team Lead, overseeing 300 accounts and achieving 100% customer retention. Earlier experiences feature strategic roles at Inxeption and Oracle, as well as marketing positions at Show Me Your Mumu. Ryann holds a bachelor's degree from UCLA and is recognized for consistently enhancing customer security postures and driving success in complex cloud environments.

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