Crystal Higgins

Crystal Higgins possesses extensive experience in customer service and administrative roles, with a focus on benefits support and employment assistance. At Goodwill of Central and Coastal Virginia, Crystal served as a Benefits Specialist, providing first-level benefits support and managing associate enrollment processes, and previously as a Support Services Coordinator and Career Assistant, aiding customers in job search activities. Earlier positions include Front Desk Assistant at Workforce Resource Center, Office Manager and Recruiter at Effex Management Solutions, Lead Customer Service Representative at Southeastern Underwriters, Customer Service Representative at PoshTots/Baby Universe, and Administrative Assistant at LogistiCare. Crystal holds a GED in General Studies from Virginia College and Henrico County Adult Education Center.