Abigail Lois Y.

Abigail Lois Y. is an experienced Senior User Experience Writer at Grab since April 2022, focusing on voice assistants for accessibility and customer experience initiatives. Abigail previously served as a User Experience Writer and Content Designer, contributing to core user experiences and loyalty programs. Prior experience includes a Content Design Internship at Grab, a UX Research Internship at 55 Minutes Pte Ltd, and an Apprentice Client Service Administrator role at Sonoco-Trident. Abigail's background also includes teaching assistant responsibilities at ArtFive and a Graphic Design Internship at Teckwah Industrial Corporation Ltd. Educational qualifications include a degree in Communications and New Media from NUS, an exchange program in Business Communication Management at Singapore Management University, and a diploma in Design and Visual Communications from Temasek Polytechnic.