Thom N'Davu

Thom N'Davu is an experienced Information Technology Process Manager currently working at Granite Telecommunications, focusing on product development, process management, and project management within the Technology department. With a career spanning over a decade, Thom has held various roles at Lumen Technologies, including Client Services Manager II and multiple account management positions, where extensive experience in post-sales support and customer success was developed. Prior roles at CenturyLink and NeuLion involved significant achievements in B2B sales, customer retention strategies, and technical support. Thom has also contributed to the success of startups in healthcare IT and data backup solutions, showcasing a strong ability to foster customer relationships and drive sales outcomes through strategic consulting and process improvement. Thom holds a degree from the University of Wisconsin-Madison.