Leandro Quaquio

Leandro Quaquio is a seasoned professional with extensive experience in customer success and experience management across multiple industries. Currently serving as the Head of Customer Success Europe at GRI Institute, Leandro leads a team focused on enhancing the success of real estate players in Europe. Previous roles include Customer Experience Manager at CPFL Energia, where Leandro oversaw transformative projects, and Alliance & Channel Manager for LATAM at Oracle, aimed at ensuring excellence in CX solutions. Leandro has also made significant contributions to companies such as John Deere, Dialog, Cabify, and others, consistently achieving increases in customer satisfaction and financial performance. An MBA graduate from FGV and holder of additional qualifications from prestigious institutions like Harvard University, Leandro's educational background supports a robust career dedicated to enhancing customer relationships and driving operational success.