Ana Beatriz L.

Ana Beatriz L. has held the position of Assistente de Soluções at Grupo Boticário and Beleza na Web since July 2019, where responsibilities include customer service through various channels such as telephone, email, chat, and social media, as well as televendas and handling of customer issues on Reclame Aqui. Prior to this, Ana Beatriz served as a Jovem Aprendiz at Serviço Social do Comércio - SESC in São Paulo from December 2017 to July 2019, gaining experience in various administrative areas, particularly in human resources. Currently pursuing a degree in Técnicas Administrativas from Universidade Cruzeiro do Sul, with an expected completion date in December 2025, Ana Beatriz has also participated in training through CIEE and Instituto Eurofarma.