Gruppo CAP
Elisa Ceriani is currently working at Gruppo CAP as an Addetto Amministrativo Gestione Clienti since March 2020. Prior to this, Elisa held various roles at ING Italia, including Customer Contact Center Agent, Mortgages Sales Agent, Sales Network Agent, Test Junior Specialist, and Payment Systems Agent. Elisa also worked at Allianz Italia as a Customer Assistant, at Studio notarile "Galbiati, Sacchi e Associati" as a Segretaria Amministrativa, at Radio 24 as a Receptionist, at Centro Estetico Athena as an Addetta alle vendite e accoglienza clienti, and at Alphatest as an Impiegata back office. Elisa holds a degree in Giurisprudenza - Operatore giuridico di impresa from Università degli Studi di Milano and a Diploma in Turismo from Scuola Normale Superiore.
Gruppo CAP
The CAP Group manages the integrated water service in the Milan Metropolitan area, Monza and Brianza, Pavia, Varese, and Como using the “in house providing” model, guaranteeing the public control of the shareholders in accordance with the principles of transparency, accountability and participation. With over a decade of experience, it combines the public nature of the water resource and its management with an efficient management organization, capable of investing and increasing the knowledge of the infrastructure using IT instruments.