Shankar Naidu is a skilled IT professional with extensive experience in system engineering, research analysis, and technical support. Currently serving as a System Engineer at GSS Infotech since January 2016, Shankar manages and monitors systems and infrastructure, ensuring high availability, security, and efficiency through proactive management and custom scripting. Previous roles include Research Analyst at Knoah Solutions and Support Professional at Sitel (Microsoft), where responsibilities included installing and configuring hardware, troubleshooting issues, and providing excellent customer support. Shankar holds a Master's Degree in Computer Networks and Information Security from Vishwa Bharati College of PG and Management and an Engineer's Degree in Information Technology from KITE College.
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