Kaloyan Gavrilov

Kaloyan Gavrilov is a skilled professional with extensive experience in incident management and technical operations. Currently serving as a Critical Incident Manager at GTT since September 2023, Kaloyan previously held the role of Claims Adjuster at Accenture from June 2021 to September 2023. Notably, Kaloyan worked as a Critical Incident Manager at Hewlett-Packard in 2015, focusing on ensuring swift resolution of incidents within the ITIL framework. Prior experience includes serving as a Senior Implementation Specialist at Andromeda Software, where responsibilities included remote installations and database management, and as a Help Desk Specialist at GTT, focusing on network monitoring and issue logging. Kaloyan is also pursuing education at New Bulgarian University since 2007.