Carmen Silvestre Contreras is an experienced business analyst with a strong background in project management and process improvement across various industries. Currently serving as Business Analyst & Delivery Lead for Mercer at Halo Media LLC since October 2023, Carmen focuses on stakeholder identification and product backlog management. Previously, at Globant, Carmen worked as a Product Analyst for LATAM Airlines, enhancing passenger experiences through responsive feedback. Carmen's earlier roles include RPA Business Analyst for Adidas at iDO Consulting, where valuable skills in English and business analysis were gained, and leadership as BPA Leader and Business Process Analyst elsewhere. Educational qualifications include a degree from Universidad Nacional de Trujillo and advanced training in project management and English language skills.
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