Anthony Hernandez

Anthony Hernandez is an experienced IT professional currently serving as the IT Manager for Deskside Support at Healthfirst since April 2013, where responsibilities include managing Service-Now and providing tiered technical support for 4,000 employees. Prior work includes an IT Helpdesk Analyst position at Saint Peter’s Healthcare System, focusing on troubleshooting client computing and network issues, and a Senior Desktop Support Analyst role at NJPLIGA, managing end-user support and ensuring timely communication of issue status. Anthony also has a background in insurance as a SIU/Litigation Claims Examiner and a Senior No Fault Examiner, where responsibilities included investigating fraudulent claims and providing high-quality customer service. Anthony holds a Bachelor's degree from Berkeley College.