Ahmed Quadry

Chief Customer Officer at Heap

Ahmed Quadry is the current Chief Customer Officer at Heap. Prior to this, they served as the Senior Vice President of Customer Success, Services and Support at Reltio from August 2015 to December 2021. In this role, they were responsible for leading all post-sales functions in the Success organization across Customer Success, Professional Services, Partner Success, Technical Support/Technical Account Management, Training, and Community. The Success organization guides customers and partners through their value journey with Reltio to drive adoption, growth and ultimately retention.

From December 2013 to March 2015, Quadry served as the VP Sales Consulting and Customer Success at Strevus. In this role, they were responsible for leading a sales consulting team and providing strategic direction to customers in order to achieve their desired business outcomes.

Quadry has a proven track record in successfully leading post-sales organizations and driving customer success. Ahmed is a strategic thinker with the ability to think outside the box and come up with creative solutions to complex problems. Ahmed is an excellent communicator and motivator, with the ability to inspire and engage others.

Ahmed Quadry has an MBA in Management & Strategy from Northwestern University - Kellogg School of Management and a BS in Computer Engineering from the University of Illinois Urbana-Champaign.

Their manager is Ken Fine, CEO. They work with Courtney Steiner - Chief of Staff, Rachel Obstler - EVP, Product, and Jinlin Wang - Chief Strategy Officer.

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Timeline

  • Chief Customer Officer

    June, 2021 - present

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