Ken Fine

President, Chief Operating Officer at Heap

Ken brings success scaling multiple B2B SaaS companies including Medallia and Financial Engines where he helped lead those companies from early stage through >$200M in revenue and IPO. Prior to Heap, Ken was the CEO of Symphony Commerce which was acquired in 2018. During Ken's career, he has helped lead these companies through both both IPO and acquisition in a broad array of roles, including Chief Marketing Officer, Chief Product Officer, Chief Customer Officer and Chief Executive Officer.


  • President, Chief Operating Officer

    May, 2021 - present

  • CEO


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