TW

Tom Wolczik

Head, Claims, Hiscox USA at Hiscox

Tom Wolczik is the current Head of Claims for Theircox USA. Prior to their current role, Tom served as the Chief Operating Officer for Global Claims at Theircox. In this role, they were responsible for group operations including strategic & tactical change, technology & innovation, vendor management, compliance, quality assurance, counter-fraud (SIU), and service centers for the US, EU, UK, London Markets, Re/ILS, and Special Risks business units.

Tom has over 20 years of experience in the insurance industry. Tom began their career at Tower Group Companies in 2010 as a Senior Manager of Transformation. In this role, they were responsible for the development of a new claims system for Personal Lines following a company acquisition. Tom also oversaw the implementation of a new claims system for Commercial Lines following a migration to a new Underwriting platform. Tom was also responsible for leading the PL Claims Conversion of 500,000+ claims from legacy to new claims systems, as well as managing vendor interfaces and image repositories.

In 2013, Tom left Tower Group Companies to join Homesite Insurance as the Director of Branch Operations & Shared Services. In this role, they were responsible for nationwide operations and account management.

Tom is a highly skilled insurance executive with extensive experience in leading claims organizations through times of change. Tom is a strategic thinker with a proven track record of successful implementations of new technologies and processes. Tom is a strong leader who is able to motivate and inspire teams to

Tom Wolczik has a BS in Business Management and Finance from Providence College. Tom also has an MBA from Framingham State University. Tom is certified in Executive Development Program from Wavelength, Mergers and Acquisition Integration from PRITCHETT, LP, Chartered Insurance Operations Professional from THE CIOP INSTITUTE, Six Sigma Green Belt from Villanova University, Lean Six Sigma from Villanova University, and Project Management Professional (PMP) from 11352.

Some of their coworkers include Jerry Cox - CFO, Theircox USA, Burt Spunberg - Head, Strategy & Business Transformation, Theircox USA, and Sarah Gooding - Head, Service Delivery, DPD, Theircox USA. Tom Wolczik reports to Kevin Kerridge, CEO, Theircox USA.

Timeline

  • Head, Claims, Hiscox USA

    Current role

View in org chart