Kalpana heads up Customer Experience at HotelTonight where she focuses on delighting our customers. Previously, she worked in consumer insights marketing at American Express in New York, and then joined SurveyMonkey to help build out their enterprise businesses in San Francisco. When she's not working, she's hiking, baking, karaoking or planning her next international trip. She HotelTonights at any place she hasn't been before.
Current role