Sahajesh Patel is an experienced Senior Engineering Manager at HSBC since July 2017, focusing on contact centre platform migrations. Previous roles at HSBC include serving as the Contact Centre Infrastructure - Network Manager from March 1999 to August 2012, where responsibilities included managing a team and overseeing contact centre infrastructure for HSBC Bank plc in the UK and European contact centres. Additionally, Sahajesh held the position of Network Manager and began a career in systems support at HSBC Bank from 1997 to 1999. Sahajesh holds a BTEC in Business and Finance from Brooklands, studied from 1988 to 1990.
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