Viki James

Viki James has extensive experience in the insurance sector, currently serving as the Insurance Services Manager at The Hyde Group since April 2025. Previously, Viki held various positions at Gallagher from September 2001 to April 2025, including Regional Broking Manager, where responsibilities included leading the broking of Social Housing, Education, and Community risks. Viki also functioned as the Technical Head for Housing, managing insurer relationships and technical referrals, as well as working as an Account Manager and Account Director focused on providing insurance solutions for Housing Associations across the UK. Prior experience includes serving as Schemes Manager at J&M Insurance Services (UK) Ltd and Private Client Division Manager at Layton Blackham, along with an early role as a Senior Customer Service Agent at Swinton Insurance.