iCXeed is a business process innovator specialising in contact centre services delivery and CX digital journey orchestration.
 
We are unique in training our frontline EXPERTS to implement, optimise, and orchestrate AI and the latest in digital CX solutions to deliver innovation that reduces operating costs and eliminates customer friction in the process.
 
iCXeed teaches our experts analytics techniques, process improvement methods, digital worker training and citizen development skills in optimising your customer’s total experience not just their service experience.  
 
Our experts are the higher calibre CX talent you need to future-proof and accelerate your digital growth aspirations.

iCXeed

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