Heather Cooke is an experienced professional currently serving as a Solutions Consultant at Igloo Software since April 2021. Prior experience includes a role as a Human Resources Coordinator at Ontario Tech University, where webpage traffic was significantly increased through effective website restructuring. At Teradata, Heather held multiple positions, including Agile Methodology Support and Information Engineering and Training Manager, where substantial improvements in departmental processes and team management were achieved. Heather's earlier roles include responsibilities as an Industry Consultant, Global Sales Support Manager, and Business Analyst, showcasing versatility in client relations, project management, and business analysis. Prior to Teradata, Heather worked as an Inventory Controller at Propharm and an Office Manager at Cigas Propane. Heather holds a degree in Environmental Technology from Centennial College.