Ignition is the world’s first client engagement and commerce platform for professional services businesses.

Information Technology

Ignition

Ignition's headquarters in Surry Hills, Australia

This department focuses on streamlining and optimizing sales processes to enhance efficiency and drive revenue growth.

Sales Operations

The Software Engineering team at Ignition is responsible for designing, developing, and maintaining the platform's core functionalities. They collaborate to create seamless user experiences, develop robust backend systems, and ensure high scalability and performance to support professional services businesses. Their role encompasses both front-end and back-end development, along with architecture and product engineering oversight to deliver a reliable and innovative client engagement and commerce platform.

Software Engineering

This department focuses on maintaining and growing relationships with key clients to ensure long-term business success.

Key Account Management

This department is responsible for managing client relationships and ensuring customer satisfaction through effective communication and service delivery.

Account Management

The Marketing team at Ignition is responsible for driving brand awareness, client engagement, and revenue growth through strategic marketing initiatives. They execute global and regional campaigns, manage partnerships, optimize client lifecycles, and oversee marketing operations to ensure cohesive and impactful branding across all professional service sectors.

Marketing

The Customer Experience and Account Management team at Ignition ensures seamless client engagement and satisfaction for professional services businesses. They oversee customer onboarding, support, and account management across global regions. Key responsibilities include managing client relationships, enhancing customer experiences, and driving account success through tailored strategies and robust support systems.

Customer Experience and Account Management

The Leadership Team at Ignition drives the strategic direction and vision of the company, ensuring alignment across various functions including engineering, marketing, design, and people operations. They focus on fostering innovation, optimizing client engagement, and enhancing the overall commerce experience for professional services businesses while expanding Ignition's presence in key global markets.

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Other teams

Software Engineering

Key Account Management

Account Management

Marketing

Customer Experience and Account Management

Leadership Team