Courtney Earll, MBA, is an experienced professional in technical writing and knowledge management with a strong background in creating and standardizing documentation across various industries. Currently serving as a Knowledge Manager at Improvix Technologies, Courtney collaborates with Subject Matter Experts to develop division documentation. Previous roles include Technical Writer at TheIncLab, where Courtney achieved a 98% on-time submission rate by coordinating documentation across departments, and Proposal Specialist at Federated Wireless, significantly increasing proposal win rates. With expertise in technical writing, project management support, and quality assurance, Courtney has also contributed to training materials and knowledge bases in earlier positions. Courtney holds an MBA from Keller Graduate School of Management and a Bachelor of Science in Communication from Radford University.
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Improvix Technologies
Improvix Technologies is an IT services company focused on developing, implementing, and managing innovative solutions that help our customers accomplish their mission. Across Data & Analytics, Application Services, Cloud & Infrastructure, and Cybersecurity, our stellar track record highlights our consistent delivery of cost-effective, strongly-secure, and highly-integrated IT solutions that exceed customers’ expectations and enhance the government’s technology landscape. Whether it's rearchitecting a custom application before moving it to the cloud, or developing a secure means of communication for overseas travel, Improvix’s elite team of consultants and engineers are eager to provide you with end-to-end executive-level service in pursuit of your mission. - SBA 8(a) Certified - GSA MAS Holder (formerly IT Schedule 70) - GSA 8(a) STARS III Awardee - Top Secret Facilities Clearance - ISO 20000-1:2018, 9001-2015, 27001:2013 - Certified CMMI Services and Development Level 3 If you are interested in joining or learning more about Improvix Technologies, please check out our website!