Shalini M.

Shalini M. has a strong background in customer success and product management, currently serving as an Associate Product Manager at inFeedo since February 2022, following roles as a Senior Customer Success Manager and Customer Success Manager. Prior experience includes a position as a Customer Success Associate at Helpshift, where Shalini successfully partnered with over 150 clients across APAC and EMEA, contributing to approximately $1.3 million in Annual Recurring Revenue (ARR). Previous roles involved project and account management at Happay, where Shalini handled diverse client portfolios across the Pune region, and as a Solutions Consultant at Racetrack.ai, focusing on AI solution implementation. Shalini began career training with internships at Bharat Sanchar Nigam Limited and Shidore Microsys Electronics Pvt. Ltd., complemented by a Bachelor of Engineering in Electronics and Telecommunication Engineering from Pune Vidhyarthi Griha's College of Engineering and Technology.