Infobip
Jessie Chang is a skilled customer support professional with significant experience in technical support roles, currently serving as a Customer Support Engineer at Infobip since October 2021, after previously working as a Customer Support Technician. Prior to this, Jessie worked as an APAC Customer Support Specialist at Tomofun | Furbo Dog Camera from February 2017 to September 2021, where responsibilities included addressing both critical and non-critical user issues. Earlier experience includes a position as a Logistician at Sararose International Inc from March 2015 to January 2017, managing invoicing for shipments. Jessie holds a Bachelor of Arts in Economics from the University of Victoria, earned between August 2007 and December 2010, as well as educational experience at Camosun College from 2003 to 2007.
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Infobip
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Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security.