Lydia Bakacs

Lydia Bakacs is a seasoned communications professional with extensive experience in managing communications delivery and campaign strategies. Currently serving as Manager of Communications Delivery at Insignia Financial since June 2023, Lydia previously worked as a Communications Consultant at National Australia Bank from January 2019 to June 2023, and as a Senior Communications Consultant at AMP from September 2013 to January 2019. Lydia's earlier roles include Senior Campaign Support Coordinator at AXA Insurance Company, where responsibilities encompassed managing direct sales campaigns and customer service across multiple contact centres, and Corporate Superannuation Administration Team Manager, overseeing a team of 25 staff and ensuring customer service targets were met. Lydia's diverse background includes quality assurance, staff training, and process improvement, demonstrating a strong commitment to enhancing communication effectiveness and client service.