Illy Birenzweig

Illy Birenzweig is an experienced professional in customer support and solution engineering with a diverse background in technology. Currently, at insoundz since January 2024, Illy guides prospects and orchestrates cross-departmental efforts to enhance customer engagement and retention. Prior roles include Senior Solution Engineer at Applitools and Incredibuild, where Illy focused on maximizing client ROI and improving product implementation practices. Earlier experiences as a QA Team Leader at Overwolf and QA Lead Engineer at harmon.ie contributed to a comprehensive understanding of quality assurance processes, while Illy's educational background in Cyber and Information Security and Business Administration supports a solid foundation in the tech industry.