Interplay Learning

Brett Freede has extensive work experience in various roles throughout their career. Brett'smost recent position was as an Account Director (Customer Success) at Interplay Learning, where they played a crucial role in developing and delivering digital learning simulations for skilled trades. Prior to that, Brett worked at Intertek Alchemy as a Customer Success Manager, where they managed a portfolio of enterprise clients and achieved a high retention rate of 97% over nine years. Brett also played a key role in driving a 130% net dollar retention rate despite challenges faced during the COVID-19 pandemic. Before joining Intertek Alchemy, Brett worked at Field Asset Services as a Bid Coordinator/Property Manager, where they handled vendor updates and negotiations, as well as managed foreclosed properties for clients. Brett has also held positions as a Senior Recruiter and Healthcare Consultant at Martin Fletcher, where they built relationships with healthcare professionals and filled staffing needs for hospitals and clinics nationwide. Additionally, Brett worked as a Territory Account Manager at The MedLeh Group, where they successfully managed multiple accounts and built business relationships. Overall, Brett has a diverse range of experience in customer success, account management, property management, and recruiting.

Brett Freede completed their high school education at The Woodlands High School from 1995 to 1999, where they followed a standard curriculum. Brett then pursued further education at Texas State University from 1999 to 2004, earning a Bachelor's degree in Marketing and Management.

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Teams

Customer Success & Support

Offices