Biljana Radovic has extensive experience in the banking sector, currently serving as the Head of Digital S/D and the Head of the Digital Offering and Innovation Office at Intesa Sanpaolo since January 2007. In this role, Radovic leads a team of 15 professionals focused on enhancing digital transformation and customer experience within the Foreign Banks Division. Prior positions include E-sales Team Leader, where Radovic designed online sales processes and coordinated teams, and Business Development Specialist, where Radovic developed pricing strategies and optimized branch operations. Prior to Intesa Sanpaolo, Radovic worked as a Junior Relationship Manager at Banca Intesa Beograd. Educational qualifications include a degree from the Faculty of Economics and Business at the University of Belgrade and a Master in Digital Product Management from Talent Garden.