Frederik Raviol is an experienced professional in customer experience and commercial product integration, currently serving as the Head of Customer Experience at IONOS since November 2020. Previously, Frederik held various leadership roles at IONOS, including Head of Commercial Product Integration & Customer Research and Head of Sales Operations. Prior to joining IONOS, Frederik was the VP Commercial at Sovendus from February 2019 to October 2020 and the Head of Sales Steering & Market Intelligence at 1&1 Mail & Media Applications SE (GMX, WEB.DE, mail.com) from June 2016 to January 2019. Frederik's career began at United Internet Media GmbH, where several roles spanned from Junior Business Analyst to Head of Business Intelligence & Analytics from August 2007 to May 2016, along with a brief position as IT Management Assistant at Lufthansa. Frederik holds a Bachelor of Business Administration in International Management from Karlsruhe University of Applied Sciences, earned between March 2004 and January 2008.
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