Beatriz de Paula Zuppo is a seasoned technology leader with over a decade of experience in IT, specializing in software quality and digital transformation. Previously, they held roles at Toledo do Brasil, where they contributed to systems development and testing, and at Itaú Unibanco, where they advanced to various managerial positions, ultimately leading a multidisciplinary team for WhatsApp's backend modernization. Beatriz completed an MBA in IT Management from FIAP and a postgraduate degree in System Project and Development from Universidade Presbiteriana Mackenzie. Currently, they focus on strategic implementations and customer experience excellence in their role at Itaú Unibanco.
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