Michel Dausin

Michel Dausin is an experienced professional in the automotive aftersales and parts management sector, currently serving as the Parts & Service Manager for JCB since July 2015. Prior to this role, Michel held various leadership positions at Autostad Groep from October 2009 to June 2015, where responsibilities included managing aftersales for multiple car brands, serving as an internal prevention adviser, and coordinating training. Notable achievements include migrating to a new DMS, launching new brands, and enhancing customer satisfaction. Michel also has prior experience as Branch Manager at Surkeyn bvba and Development Manager at VCM Belgium, along with a significant tenure at Renault Trucks in various managerial roles related to customer services and aftersales. Michel's educational background includes a Professional Bachelor in Electro Mechanics and specialized training in diagnostics and repair.