Ed Baklor

Head of Customer Care & Programs

Ed Baklor is JetBlue’s head of customer care and programs, with oversight of the airline’s award-winning inflight and customer contact center teams, as well as customer experience leading JetBlue’s innovative digital and hospitality programs. He also maintains day-to-day leadership of inflight operations, catering operations, Mint and core onboa...


Roles at JetBlue

  • Head of Customer Care & Programs

    Current role

By clicking "Continue" or continuing to use our site, you acknowledge that you accept our Privacy Policy and Terms of Use. We also use cookies to provide you with the best possible experience on our website.