Ashley Song

Ashley (Shay) Song is a seasoned professional in product support and operations management with a robust background in the healthcare and cannabis sectors. Currently serving as Manager of Product Support at Jobber since January 2024, Ashley previously held the position of Manager of Core Operations at PurposeMed, where responsibilities included hiring and training staff and developing scalable business processes. Prior experience includes leading a team of sales and support agents at Aurora Cannabis Inc., implementing customer support processes, and maintaining performance metrics. Ashley holds an Honours Bachelor of Arts degree in English from the University of Toronto, with minors in American Studies and Women's Gender Studies.