Gerson T. has extensive experience in account management and customer engagement, currently working at Multiplier since February 2023 and serving as an Account Manager for LATAM at JW Player since May 2020. Prior to these roles, Gerson held the position of Customer Engagement Manager at SuccessFactors from July 2014 to December 2019 and worked as a Human Capital Senior Consultant at Deloitte from April 2008 to July 2014. Gerson T. holds a Bachelor's degree in Communication and Public Relations and a Master's degree in Enterprise Communication, both from Universidad Latinoamericana, S.C.