Shobhitha S

Assistant Manager - Customer Success

Shobhitha S has a strong background in customer success and account management, currently serving as Assistant Manager - Customer Success at Karix since September 2025. Prior to this role, Shobhitha was the lead for Key Accounts at LeadSquared, where responsibilities included enabling upsell and cross-sell initiatives while implementing strategic growth initiatives. Before LeadSquared, Shobhitha worked as a Key Account Manager at FloBiz, focusing on customer engagement and satisfaction, and as a Learner Relationship Manager at Unacademy, overseeing sales processes to attract new customers. Shobhitha began the professional journey as a Marketing Intern at Exide Life Insurance, where the focus was on recruitment and marketing of financial products. Academically, Shobhitha holds an MBA in Marketing from the University of Mysore, a postgraduate program in Retail Management from the International Institute of Business Studies, and a Bachelor of Commerce from Bangalore University.

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