Keap
Lisa Ruggiero is an accomplished Client Delivery Manager at SAP since April 2023, with extensive experience in customer relationship management spanning over 10 years. Currently serving as a Customer Success Manager at Keap, Ruggiero has previously held roles that include Service Delivery Manager at Managed Hosting and Support and Insurance Benefit Investigator at RemX. Notable achievements include a perfect customer satisfaction score while serving as a Customer Service Representative at DISH Network and a 45.5% increase in customer satisfaction as Program Manager at MontaVista Software. Ruggiero also has experience as a Project Executive at IBM and Senior Manager at Fujitsu America, where responsibilities involved leading SAP service delivery for Honeywell. Ruggiero holds a Bachelor of Science degree in Information Technology from the University of Phoenix and has pursued additional courses in Amazon Web Services.
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Keap
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Keap is a private company that offers an e-mail marketing and sales platform for small businesses, including products to manage and optimize the customer lifecycle, customer relationship management, marketing automation, lead capture, and e-commerce.