Mercy Mahugu

Mercy Mahugu is a seasoned professional with extensive experience in operations management, currently serving as Senior Manager of Warehousing Operations at KOKO Networks since March 2020. In this role, Mercy focuses on designing and implementing efficient operational processes, utilizing data analysis for informed decision-making, and supporting a network of over 3,000 Agents. Previously, Mercy worked at Hivisasa from November 2016 to February 2020, progressing from a social media intern to Media Campaigns and Newsroom Manager, where responsibilities included leading impactful media campaigns. Mercy holds a Bachelor's degree in Communication, Journalism, and Related Programs from The Technical University of Kenya.