Aleksandra Frydrych

Claims & Ticketing Specialist

Aleksandra Frydrych currently serves as a Senior Claims Specialist at Kiwi.com, where responsibilities include managing communications with airlines and partners regarding refund requests and tracking financial losses. Previously, Aleksandra worked at PwC Acceleration Centers, progressing from Process Specialist to Senior Process Specialist, focusing on business analysis, financial data assessment, invoice verification, and support for audit processes. Prior experience includes roles in customer service at UPS, an internship in quality at Kuehne+Nagel, and trainee positions in order picking and delivery at Cyril Johnston & Co Ltd and MAKRO Cash and Carry Polska S.A. Aleksandra is pursuing a Master's degree in Project Management at Uniwersytet WSB Merito Opole, having earned an Engineer's degree in Logistics from Politechnika Opolska and a qualification in Eurologistics from Zespół Szkół Ekonomicznych im. Stefana Roweckiego "Grota".

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