Sarah Harrison

Sarah Harrison is a seasoned professional with extensive experience in customer success and account management within leading marketing technology companies. Currently serving as Global Director, Partner Success at Klaviyo since October 2019, Sarah has held various roles including Director of Customer Success and Senior Manager of Customer Success in the EMEA region, focusing on strategies for customer growth and engagement. Prior to Klaviyo, Sarah worked at Emarsys, where responsibilities included leading client success teams and fostering personalized customer interactions. Additional roles at Localytics and Brightcove involved managing key account portfolios and driving revenue growth across Southern Europe and the UK. Sarah began her career with internships in talent management and operations, complemented by a degree in Modern Languages from Durham University.